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Telesales & Lead Generation

Telesales & Lead Generation

Telesales & Lead Generation

Lead Generation Services

Major advantages that outsourcing lead generation services can offer to your business.

Qualified Leads

Cold calling is a crucial part of the lead generation process but has really low returns, and spending money to get qualified leads via an in-house process isn’t always sensible. Outsourcing lead generation services can help your business achieve qualified leads via processes like cold calling, predictive and automatic dialer’s call bifurcation through chatbot and Email marketing campaigns.

Effective lead generation is the way to go when you seek qualified leads for your business without bearing the cost and associated outlays. The fact that outsourcing service providers have experts who can find, nurture as well as close potential leads make it rational to outsource, instead of deploying resources from your organization’s infrastructure to accomplish these tasks.

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Cutting-Edge Technology

In the customer service realm, technology has taken over numerous processes that earlier required manual work. There are automated systems that route calls to agents of call center outsourcing services one after another to ensure maximum productivity is achieved.

However, the associated infrastructure can cost businesses a fortune, which is why outsourcing is a great decision when it comes to the technology aspect of processes like lead generation. By outsourcing your lead generation operations to call center services, you can also send action messages that impel customers to view your offerings with the aid of technologically advanced tools and dynamic strategies.

Time Is Ticking

We all are aware of the fact that businesses are required to invest a lot of time in ensuring that core operations run smoothly. Amidst juggling between manufacturing, rendering services, quality control and various other operations, concentrating on processes like lead generation is a tough task for sure.

This is the reason why enterprises are recommended to outsource lead generation without moving their focus from core operations. Businesses that switch to outsourcing save time and money, and are more likely to deliver better products and profitability in the long haul with fabricated supports from technologies like a chatbot.

 

  • Customer Support
  • Help Desk
  • Inquiry Handling
  • Call Answering
  • Toll-Free Services
  • Product Information Requests
  • Technical Support
  • Chatbot Based Solutions

Outbound call center services function in an opposite manner, compared to inbound call centers. Outbound call center service providers make calls to potential customers with the aim of improving the sales of clients’ products/services.

To put it briefly, outbound call centers are principally sales-focused. Outbound call center services include:

  • Appointment Scheduling
  • Information Verification
  • Lead Generation
  • Customer Survey
  • Telemarketing
  • Third-Party Verification
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Omnichannel – Generating Qualified Leads for Your Business

With over a decade of experience in the outsourcing realm, we emphasize on building our client’s ROI with the aid of effective lead generation that fuels sales and profits. We offer lead generation services that result in qualified leads by channeling our efforts in the most impactful way possible. Our focus is to generate prospects via a strategy that garners more and more leads along with adding assets to the name of the brand by following the techniques of online reputation management services. With our efforts, we open up new possibilities for your business to flourish and combat competition.

However, what distinguishes us as a service provider is that we follow through every opportunity and prospect in order to make sure that the efforts of our agents aren’t wasted due to slow response or any other factor. The robust lead generation services that we offer render speedy responses and quick turnarounds.


SOME OF OUR HAPPY CLIENTS

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At Omnichannel, we believe that the success of a business begins with a well planned and properly executed lead generation technique. A Lead Generation Program that is strategically sound is a SCIENCE. Executing that program so that it produces the desired result is an ART.

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Omnichannel International’s is comprised of a team that has worked previously in many international organisations .

Get in Touch

Tel:

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+254 795 682 611

+254 111 050 050

Email:

info@omnichannelint.com 

Address:

Next Gen Mall, Unit 45,
5th Floor Off Mombasa Road

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